1 Year Limited Warranty
Concept 101 LLC warrants that the product will be free from defects in material, parts and workmanship for the period of one (1) year from date of purchase. Concept 101 LLC agrees that it will, at its option, replace the defective product with either a new or remanufactured product equivalent to your original purchase during the warranty period. Please be advised the returned product must carry the proof of purchase.
This warranty does not apply to the appearance or exterior of the product which may have been damaged or defaced, altered or modified in design or construction. This warranty does not apply if the serial number is altered or removed, or if there is any damage due to power line surge, user damage to the AC power cord, connection to improper voltage source, general misuse, accidents, or repair attempts by unauthorized service agents. Other exclusions include ear pads, rechargeable, and non-rechargeable batteries.
The AT&T brands are used under license. Our products are covered by a one-year limited warranty. Any repair, replacement or warranty service, and all questions about our products should be directed to: Concept 101 LLC, 1-888-920-8680 or please use this form for any warranty claims, technical questions and returns only. Make sure to fill out this form completely.